Privacy Policy

Last Updated: October 16, 2025

iBrilliance ("we," "us," or "our") operates the website ibrilliance.shop. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you visit our store or make a purchase, we may collect the following information:

• Contact Information: Name, email address (admin@ibrilliance.shop), phone number, billing and shipping addresses
• Payment Information: Credit card details, payment card information (processed securely through our payment providers)
• Account Information: Username, password, and preferences if you create an account
• Order Information: Products purchased, transaction history, and shipping details
• Device Information: IP address, browser type, and device identifiers
• Usage Information: How you interact with our website and services

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support
• Send marketing communications (with your consent)
• Improve our products and services
• Prevent fraud and ensure security
• Comply with legal obligations

Information Sharing

We may share your information with:

• Shopify: Our e-commerce platform provider that helps us operate our online store
• Payment Processors: To process your payments securely
• Shipping Partners: Including FedEx, DHL, UPS, Epacket, EMS, and SF Express to deliver your orders
• Service Providers: Who help us with marketing, analytics, and customer support
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

Cookies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

International Transfers

Your information may be transferred to and processed in countries other than the United Kingdom. We ensure appropriate safeguards are in place to protect your data.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: admin@ibrilliance.shop
Phone: +44 7456232738
Address: Hos Lifestyle Ltd, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom

Shopify

Our store is hosted on Shopify Inc. For more information about how Shopify handles your data, please visit the Shopify Privacy Policy.