Crucial Tips for Natural Stone Jewelry

Important Notes for Purchasing Natural Stone Jewelry

I. Natural Stone Characteristics

1. Natural Patterns and Color Variations
Each natural stone bead is formed by nature and possesses unique textures, colors, and inclusions. Products from the same batch may exhibit natural variations in color intensity and pattern distribution. These are normal characteristics of genuine gemstones, not quality defects.

2. Natural Inclusions
Natural gemstones may contain mineral crystals, cloudy inclusions, ice cracks, and other natural features formed during their creation. These are nature's fingerprints that authenticate their natural origin. Completely flawless natural gemstones are extremely rare and expensive.

3. Size and Weight Tolerances
Due to hand-polishing techniques, bead diameters may vary by ±0.5mm, and total bracelet weight may fluctuate by ±5%. These are acceptable tolerances.

II. Wearing and Care Guidelines

1. Daily Wearing Recommendations

• Avoid impact or friction with hard objects to prevent scratches or damage
• Remove jewelry during vigorous exercise, household chores, or bathing
• Avoid contact with cosmetics, perfumes, detergents, and other chemicals
• Avoid prolonged exposure to high temperatures or direct sunlight

2. Cleaning and Maintenance

• Gently wipe with a soft, dry cloth
• For deep cleaning, rinse quickly with lukewarm water and dry immediately
• Do not use ultrasonic cleaners or steam cleaning
• Store separately in a jewelry box or soft pouch to avoid contact with other jewelry

3. Elastic Cord Maintenance
Bracelets are strung with high-quality elastic crystal cord, which typically lasts 1-2 years with normal wear. If the cord becomes loose or shows signs of wear, replace it promptly to prevent breakage and loss.

III. Purchase Recommendations

1. Size Selection
Measure your wrist circumference and add 1-2cm for comfortable wear. For custom sizing, please contact customer service before placing your order.

2. Energy and Efficacy Disclaimer
Claims regarding natural stones' energy fields, feng shui properties, and metaphysical benefits are rooted in traditional cultural beliefs and vary by individual. We make no efficacy guarantees. Please purchase rationally, prioritizing aesthetic appeal.

3. Authenticity Verification
All natural stone jewelry sold in our store is carefully selected. If you have concerns, you may submit the piece to a professional gemological laboratory for testing (testing fees are the customer's responsibility).

IV. After-Sales Service

1. Quality Guarantee
If you receive a product with obvious quality issues (such as breakage or severe defects), please contact customer service within 48 hours of receipt with photographic evidence. We will provide return or exchange service.

2. Return and Exchange Policy
Natural stone characteristics (such as color variations, pattern differences, minor inclusions) are not quality defects and are not valid grounds for returns or exchanges. Please fully understand natural gemstone properties before purchasing.

V. Important Reminders

• Natural gemstones are non-renewable resources; please wear with care
• This product is decorative jewelry and has no medical or health benefits
• Images are for reference only; actual product received may vary
• For any questions, please feel free to contact our customer service team

Thank you for choosing our natural stone jewelry. We wish you joyful wearing!